Tui stated i would receive a refund for the holiday but no mention about the price paid for selected seats. You can prebook seats with thomson 90 days before departure if you ring or 60 days if you go online. Saying that, have been on holidays with my children for the last 6 years, have never paid extra to book seats and have always been allocated seats together. If you selected this service when you booked, you can pick your spots from 90 days before your return flights on our flight extras page. If so when you pre book seats you then need to log on to tc airlines website to add your api info and choose your seats. Plump for your perfect seat on the plane with select your seat. Spoke to the travel agents, and apparently thomson have changed their system from today, its no longer 90 days from your return date, if you have premiumextraleg room purchased. Customers travelling with babies should take extra.
Select the manage my booking tab, enter your name and airline reference number supplied on your travel documents and follow the onscreen instructions. Air mauritius pre booking seats mauritius forum tripadvisor. How much to book extra legroom economy seats on your. In some cases you will also require the airline booking reference. I am going in august, booked in october,i get an email saying i can book seats from december which i did with no problem, so why. Some tui 2020 holidays have previously been on sale however these are for the tui winter 20202021 brochures which cover dates up to april 2021. Extra legroom seats are not available to pre book until 14 days before departure. No more waiting to book your upgraded thomson airways seats. Hi we have never pre booked our seats and always been sat together 2 adults and two kids. If youve purchased premium, extra leg or extra space seats, they can be chosen at any time after booking your holiday. If a seat was not reserved, checkin starts 48 hours before departure. You can prebook your seats only 90 days prior to departure by contacting thomson on 020 3636 9.
My wife and i booked a package holiday in egypt at our local thomson agency in february. When you pay you will be supplied with an atol certificate. Jan 19, 2017 you can choose from standard seats, extra legroom seats or front row. You can choose your seats on our flights for a little extra. Some airlines cant be managed online, please refer to our faqs to check your airline is included. If youve purchased select your seat your seat map will be open and you can choose your seat number 90 days before your return flight. Oct 08, 2018 the wife and i had the same thing with jet 2 last month with 2 weeks in cyprus. Payments for these seats are direct with the airline. Pre booked seats outward flight to jamaica terrible, air conditioning dripped constantly down the back of seat, air steward laughed and said itll stop eventually. Having a problem with thomson and sitting together seats. If you dont prebook, thomson airways may refuse to carry your equipment when you get to the airport. Just so you know, you can only pre book late checkout at selected hotels. Suneo club hotels with first choice and thomson holidays 26 july, 20 by simon in holiday advice first choice and thomson holidays have announced a new kind of.
How much to buy extra legroom seats on planes jet2 holidays. Upgrade when you book with us, or add it to an existing booking via manage my booking or my account. If youre flying with another airline, youll need to be 16 years or over to book extra space seats. Pre booked seats with thomson holiday complaints, holiday. You can pre book your seats only 90 days prior to departure by contacting thomson on 020 3636 9. Another advantage is that the comfort seats can be booked by any customer group. Basically, the plane was very full and most people had prebooked. I offered to pay to reserve an aisle seat but thomson. I called them using the contact details in the other message. Faqs essential information and frequently asked questions. All other seats are available to prebook from 35 days before departure. You can choose from standard seats, extra legroom seats or front row.
Holiday cancelled on the 23032020 due to the current pandemic. Just to point out, an aisle seat an middle seat, ie b and c, cannot be booked with thomson, as it leaves a window seat on its own. Travel information help crystal ski ski holidays 20192020. If youre carrying diving equipment and you show your diving certificate at checkin, thomson airways will give you an extra 5 kg approx. Seats can be pre booked when you are booking your flight, or added on later via manage my booking. Choose where you sit on the plane when you upgrade to select your seat. Thomson holidays started trading as tui uk on 18 october 2017. The travel agency have issued the tickets so i have the airline locater and ticket numbers but. Extra legroom seats are not available to prebook until 14 days before departure. After looking at my booking on the thomas cook site it says that you cant pre book seats on a non thomas cook airline flight. A woman hadnt paid to prebook seats, and had asssumed she would be sat with her young kids.
Please note, your surname is under our group skytrail allocation. Have you tried ringing the call center on 0203 451 2695 and hopefully get an advisor that will pre book your preferred seats earlydont say can i book my seats just say you have rung to pre book your seats if you get a knock back dont despair keep persevering and keep ringing back as you will get a different advisor each timebest time to ring is 8am. Youll find your booking reference on your confirmation email. As mark says the computer has already selected seats but you can change them if you wish. Prebooked seats thomas cook tunisia forum tripadvisor. Did not bother to book seats on the way out got seat next to one another on a full 737. If they have put you on a flight with another carrier then i guess you may have pre booked seats together but not seat numbers though i doubt this. Jul 31, 2017 its a shame you had to undergo stress and worry when you were happy to pay extra for allocated seats.
May 19, 2012 my wife and i booked a package holiday in egypt at our local thomson agency in february. On the beach limited is an accredited body member of on the beach travel ltd atol number 11549. Easyjet seat allocation for seats not prebooked air. If youve reserved premium seats, extra legroom seats or extra space seats, youll be able to access the seat map immediately after you book your holiday. Simply enter the reference number in the box below. For a flight from brussels to alicante departing on 2011 at 12 noon, it will be possible to reserve a seat at the earliest 30 days before the flight at 1. You can pre book your seats subject to availability.
When she came to do onine checkin thomson, they were not sat together. Please be aware that essential liquid medication in quantities over 100ml must be certified as authentic by a doctors letter and must be presented in the original container. Were flying with thomson and have just been advised that the majority of seats have been pre booked. But atol protection does not apply to all holidays and travel services listed on this. I booked a holiday yesterday to sharm for a week flying with thomsons on 20th august. This is great news for customers who have previously missed out on seats due to the rush at the 90day window. Jun 19, 2014 thomson definition of select your seats is. If you dont use our select your seat service, your seats will be automatically allocated to you when you check in online.
I suggest you either check in on line as soon as is possible or for peace of mind, you pay up. Reserve your seats ahead of your flight with our select your seat service. The travel agency have issued the tickets so i have the airline locater and ticket numbers but on the air mauritius website i can not see anywhere i can pre book my seats. We paid to pre book seats and ive checked in online today. To pre book your seat please contact the airline directly quoting ionian island holidays as your tour operator, your booking reference number, flight number, date of departure and specific flight request. Book online, using tui airways reference code, at resort transfers. Easyjet seat allocation for seats not prebooked air travel. Pre booked seats tui airways united kingdom traveller. The firms owner tui travel said it would only make an exception to the charge for parents travelling with their children. Was wondering about how it works so i can do a dummy booking to look at the seat map and see how full the flight might be. In case anyone is interested, just had an email 17112016 confirming seat bookings for our flight out to orlando on thomson dreamliner for next may. Pre booking seats vs check in seats air travel forum. I am not averse to paying to ensure a decent location on the aircraft, whereas my spouse thinks it is an extravagant expense, and that the 24 hour window is enough time.
If youve already booked seats with extra space, you can select these as soon as your holiday s booked, over on the flight extras page. Unhappy with thomson holidays seat selection holiday. We are flying with air mauritius from lhr and are looking to pre book our seats. How much are pre booked flight seats on charter and low. You may pick windowmiddle seats together but could be moved by thomson to either of the alternative options without a leg to stand on. We paid to prebook seats and ive checked in online today. To believe thomsons advance airline seat booking is a con. If so when you prebook seats you then need to log on to tc airlines website to add your api info and choose your seats. Phoned thomson was told tough these are together, no offer of refund jus told to read our terms and conditions, i am waiting.
Adults and children 12 years and over can book these seats in advance on a tui flight. With our comfort seats you get up to 11 cm more leg room and you sit in the front rows of the airplane. If you dont pre book, thomson airways may refuse to carry your equipment when you get to the airport. To date i am still yet to receive a refund for the holiday and still know correspondence about the extra money paid for seating.
I offered to pay to reserve an aisle seat but thomson still. Thomson airways are happy to announce theyre lifting the 90day restriction on seat selection for customers who book premium club, extra space and extra legroom seats. Therefore to book any aisle seats for 2 passengers, you will both be allocated aisle seats. If they have put you on a flight with another carrier then i guess you may have prebooked seats together but not seat numbers though i doubt this. Have just had an email asking me to register our passport details, all done and fine. If youve splashed out on premium club, extra legroom or extra space seats, you can do this right away. We always reserve one seat next to the aisle and the middle. The change to tui was a positive step, and offers more flexibility, as well as a wider portfolio of hotels and more choices from one easily recognised global brand. Thomson seat booking 90 days before flight air travel. Had to ask for paper towels to push into gap to stop the water dripping. Hi been with thomson to cancun 17 times, to pre book seats pc or eco had always been 90days from return flight. Our website uses cookies to improve your experience. Tc usual email you a few days after booking with info on doing this. On the way back we asked when we checked in for isle seats preferably across from one another and were seated in 5 and 7d on a 757.
Although by then you will have less choice as other people will have booked their seats. If you booked in store, youll need to pop in to your local tui holiday store or call us on 0203 451 2681. To select your seats or add extras, please enter your booking details below. You can either reserve your seats when youre booking your holiday, or you can add them later by contacting us. Paul booked a holiday to cape verde through thomson with his partner. If youre booking less than 90 days before you return, youll find a link to the seat map in your confirmation email. You can choose to select your seat during the booking process, by calling our customer service team on 02034995251 or when you are checking in online. Some of the flights and flightinclusive holidays on this website are financially protected by the atol scheme. Arrange your airport parking before you go and you can save time and money, and theres one less thing to worry about when you arrive at the airport. For holidays booked in store, you can pop in to your local tui holiday store or call us.
Pre book directly with tui airways from 24 hours after you book your holiday. Pre booked 2 seats with thomson store were given 17c 17d which sounded together i had asked for 1 aisle and 1 middle seat anywhere on plane, didnt realise they are 2 aisle seats which meant we were on opposite sites of the plane and staggered not even beside each other. Seats that are suitable for infants will be labelled with a baby icon. The lady pre booked the seats for me for both flights i have seen that post and am a little concerned as we chose the air mauritius flights so we got a direct flight the ladys at air mauritius never mentioned anything about the flight possibly being changed but i think i will give them a call back. If you booked in store, you can pop into your local tui holiday store or call us on 1850 94 61 64 republic of ireland or 028 90 389 387 northern ireland. With a late booking it is highly likely that a lot of the seats will have been prebooked given that a lot people prefer to be sat together. We think thomson needs to address this customer service shortfall as a. Hi, we are off to mauritius on the 16th march for out honeymoon. Thomson says it always aims to allocate family seats together. We think thomson needs to address this customer service shortfall as a matter of urgency. If youre flying with tui or any of our chartered airlines, you can pay extra to choose where you sit on the plane. You can prebook your seats subject to availability. Wasnt made aware of this at time of booking i have relatives who have booked onto the exact same flight and holiday through coop. Advance passenger info api shortlisted holidays 0 0.
Flying with easyjet holidays choosing your seats you can choose your seats for a small fee when you checkin online or via the app from 30 days before your departure flight. Alternatively, look at thomas cook or thomson last minute offers departure within six weeks. This annoys me always has that its another way of getting money out of us, and puts pressure on families, so i decided to keep track of the seats available in the weeks leading up to the holiday. Youll get priority access to online checkin, letting you pick your spot from 90 days before your return flight over on flight extras. All the flightinclusive holidays on this website are financially protected by the atol scheme. Please click here if you booked a flight with another airline than tui fly. Seats together means beside each other, across the aisle from each other, or behindin front of each other. Thomsons cruise line thomson cruises was rebranded as marella cruises as part of the rebrand to tui in 2017. With ej, you cant book seats at the time you book the holiday, but im told you can do it through customer services. With both you can pay to choose seats at reasonable prices. Hi, we are off to mauritius on the 16th march for out honeymoon we are flying with air mauritius from lhr and are looking to pre book our seats. Find out more on important travel information for your ski holiday booking.
Nov 17, 2016 thomson airways are happy to announce theyre lifting the 90day restriction on seat selection for customers who book premium club, extra space and extra legroom seats. Wasnt made aware of this at time of booking i have relatives who have booked onto the exact same flight and holiday through coop and again they werent made aware of this either. The thomson seat plan opens up 90 days before the return flight for pre booking seats. Although the caa give guidelines on seating families together, there is no actual law about this. The wife and i had the same thing with jet 2 last month with 2 weeks in cyprus.
All other seats are available to pre book from 35 days before departure. Then reserve one of our new comfort seats now or get more comfort in an xl seat. Booking a seat plus will give you extra legroom when flying economy and are typically located next to emergency exit doors. For holidays booked online, you can upgrade via manage my booking or my account. The infants carer must choose an infantfriendly seat to sit the baby on their lap for safety reasons. Does anyone know if this is at midnight 90 days before, or is it based on the flight time. These seats are complimentary, but therell be a small charge for any additional party members who wish to select seats. Tui plane seat reservation moneysavingexpert forum. Its a shame you had to undergo stress and worry when you were happy to pay extra for allocated seats. Just so you know, you can only prebook late checkout at selected hotels. If you booked in store, you can pop into your local tui holiday store or. Were flying with thomson and have just been advised that the majority of seats have been prebooked. Thomson holiday airline seat confusion left us beside. How much are pre booked flight seats on charter and low cost.
Book request seat now would you like to enjoy more leg room on your tui fly flight. Please enter your booking number, as shown in your. We definitely want to sit together, but after spending so much on the holiday in the first place the fact theyre asking for another. Booking your flights early may also help as the flight is less likely to be full meaning there are more seats together. On the way back we asked when we checked in for isle seats preferably across from one.
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