For holidays booked in store, you can pop in to your local tui holiday store or call us. The travel agency have issued the tickets so i have the airline locater and ticket numbers but. Therefore to book any aisle seats for 2 passengers, you will both be allocated aisle seats. Unhappy with thomson holidays seat selection holiday. You can prebook your seats subject to availability. Hi, we are off to mauritius on the 16th march for out honeymoon. Nov 17, 2016 thomson airways are happy to announce theyre lifting the 90day restriction on seat selection for customers who book premium club, extra space and extra legroom seats. Our website uses cookies to improve your experience. Oct 08, 2018 the wife and i had the same thing with jet 2 last month with 2 weeks in cyprus. The lady pre booked the seats for me for both flights i have seen that post and am a little concerned as we chose the air mauritius flights so we got a direct flight the ladys at air mauritius never mentioned anything about the flight possibly being changed but i think i will give them a call back.
Seats together means beside each other, across the aisle from each other, or behindin front of each other. Payments for these seats are direct with the airline. We are flying with air mauritius from lhr and are looking to pre book our seats. Please be aware that essential liquid medication in quantities over 100ml must be certified as authentic by a doctors letter and must be presented in the original container. Alternatively, look at thomas cook or thomson last minute offers departure within six weeks. These seats are complimentary, but therell be a small charge for any additional party members who wish to select seats. I am not averse to paying to ensure a decent location on the aircraft, whereas my spouse thinks it is an extravagant expense, and that the 24 hour window is enough time. Thomson airways are happy to announce theyre lifting the 90day restriction on seat selection for customers who book premium club, extra space and extra legroom seats. Basically, the plane was very full and most people had prebooked. Although the caa give guidelines on seating families together, there is no actual law about this.
Had to ask for paper towels to push into gap to stop the water dripping. Customers travelling with babies should take extra. The travel agency have issued the tickets so i have the airline locater and ticket numbers but on the air mauritius website i can not see anywhere i can pre book my seats. You can prebook your seats only 90 days prior to departure by contacting thomson on 020 3636 9. Hi, we are off to mauritius on the 16th march for out honeymoon we are flying with air mauritius from lhr and are looking to pre book our seats. On the way back we asked when we checked in for isle seats preferably across from one another and were seated in 5 and 7d on a 757. Tc usual email you a few days after booking with info on doing this. If youre flying with tui or any of our chartered airlines, you can pay extra to choose where you sit on the plane. Jul 31, 2017 its a shame you had to undergo stress and worry when you were happy to pay extra for allocated seats. If they have put you on a flight with another carrier then i guess you may have prebooked seats together but not seat numbers though i doubt this. Tui stated i would receive a refund for the holiday but no mention about the price paid for selected seats.
We think thomson needs to address this customer service shortfall as a matter of urgency. Spoke to the travel agents, and apparently thomson have changed their system from today, its no longer 90 days from your return date, if you have premiumextraleg room purchased. Although by then you will have less choice as other people will have booked their seats. Does anyone know if this is at midnight 90 days before, or is it based on the flight time. Pre booking seats vs check in seats air travel forum. Advance passenger info api shortlisted holidays 0 0. Wasnt made aware of this at time of booking i have relatives who have booked onto the exact same flight and holiday through coop. Reserve your seats ahead of your flight with our select your seat service. If they have put you on a flight with another carrier then i guess you may have pre booked seats together but not seat numbers though i doubt this. We paid to pre book seats and ive checked in online today. My wife and i booked a package holiday in egypt at our local thomson agency in february.
The change to tui was a positive step, and offers more flexibility, as well as a wider portfolio of hotels and more choices from one easily recognised global brand. No more waiting to book your upgraded thomson airways seats. Adults and children 12 years and over can book these seats in advance on a tui flight. When you pay you will be supplied with an atol certificate. Its a shame you had to undergo stress and worry when you were happy to pay extra for allocated seats. Were flying with thomson and have just been advised that the majority of seats have been prebooked. I am going in august, booked in october,i get an email saying i can book seats from december which i did with no problem, so why. On the beach limited is an accredited body member of on the beach travel ltd atol number 11549. Jun 19, 2014 thomson definition of select your seats is. But atol protection does not apply to all holidays and travel services listed on this. Holiday cancelled on the 23032020 due to the current pandemic.
Was wondering about how it works so i can do a dummy booking to look at the seat map and see how full the flight might be. Extra legroom seats are not available to pre book until 14 days before departure. Were flying with thomson and have just been advised that the majority of seats have been pre booked. With ej, you cant book seats at the time you book the holiday, but im told you can do it through customer services. Just so you know, you can only pre book late checkout at selected hotels. Please enter your booking number, as shown in your. Some airlines cant be managed online, please refer to our faqs to check your airline is included. Just to point out, an aisle seat an middle seat, ie b and c, cannot be booked with thomson, as it leaves a window seat on its own. Pre booked seats tui airways united kingdom traveller. As mark says the computer has already selected seats but you can change them if you wish. Select the manage my booking tab, enter your name and airline reference number supplied on your travel documents and follow the onscreen instructions. If youve purchased select your seat your seat map will be open and you can choose your seat number 90 days before your return flight.
With both you can pay to choose seats at reasonable prices. I offered to pay to reserve an aisle seat but thomson. If youve already booked seats with extra space, you can select these as soon as your holiday s booked, over on the flight extras page. All other seats are available to prebook from 35 days before departure. Have you tried ringing the call center on 0203 451 2695 and hopefully get an advisor that will pre book your preferred seats earlydont say can i book my seats just say you have rung to pre book your seats if you get a knock back dont despair keep persevering and keep ringing back as you will get a different advisor each timebest time to ring is 8am. If you booked in store, you can pop into your local tui holiday store or. Simply enter the reference number in the box below. In case anyone is interested, just had an email 17112016 confirming seat bookings for our flight out to orlando on thomson dreamliner for next may. To believe thomsons advance airline seat booking is a con. If you selected this service when you booked, you can pick your spots from 90 days before your return flights on our flight extras page. I offered to pay to reserve an aisle seat but thomson still.
If so when you prebook seats you then need to log on to tc airlines website to add your api info and choose your seats. Thomson holidays started trading as tui uk on 18 october 2017. Easyjet seat allocation for seats not prebooked air. Thomson says it always aims to allocate family seats together. Air mauritius pre booking seats mauritius forum tripadvisor. Find out more on important travel information for your ski holiday booking. Seats can be pre booked when you are booking your flight, or added on later via manage my booking. On the way back we asked when we checked in for isle seats preferably across from one. You can choose to select your seat during the booking process, by calling our customer service team on 02034995251 or when you are checking in online. In some cases you will also require the airline booking reference.
After looking at my booking on the thomas cook site it says that you cant pre book seats on a non thomas cook airline flight. You can pre book your seats subject to availability. Youll find your booking reference on your confirmation email. Please click here if you booked a flight with another airline than tui fly. A woman hadnt paid to prebook seats, and had asssumed she would be sat with her young kids. Pre booked 2 seats with thomson store were given 17c 17d which sounded together i had asked for 1 aisle and 1 middle seat anywhere on plane, didnt realise they are 2 aisle seats which meant we were on opposite sites of the plane and staggered not even beside each other. Prebooked seats thomas cook tunisia forum tripadvisor.
Tui plane seat reservation moneysavingexpert forum. Easyjet seat allocation for seats not prebooked air travel. I suggest you either check in on line as soon as is possible or for peace of mind, you pay up. Booking a seat plus will give you extra legroom when flying economy and are typically located next to emergency exit doors. If you dont prebook, thomson airways may refuse to carry your equipment when you get to the airport. If you booked in store, youll need to pop in to your local tui holiday store or call us on 0203 451 2681. I booked a holiday yesterday to sharm for a week flying with thomsons on 20th august. Thomson seat booking 90 days before flight air travel. We think thomson needs to address this customer service shortfall as a. Pre booked seats with thomson holiday complaints, holiday. Suneo club hotels with first choice and thomson holidays 26 july, 20 by simon in holiday advice first choice and thomson holidays have announced a new kind of. Pre book directly with tui airways from 24 hours after you book your holiday. We paid to prebook seats and ive checked in online today. This is great news for customers who have previously missed out on seats due to the rush at the 90day window.
Please ensure you carry essential medications for the duration of your holiday in your hand baggage. We always reserve one seat next to the aisle and the middle. If youre flying with another airline, youll need to be 16 years or over to book extra space seats. With a late booking it is highly likely that a lot of the seats will have been prebooked given that a lot people prefer to be sat together. If a seat was not reserved, checkin starts 48 hours before departure. With our comfort seats you get up to 11 cm more leg room and you sit in the front rows of the airplane. To pre book your seat please contact the airline directly quoting ionian island holidays as your tour operator, your booking reference number, flight number, date of departure and specific flight request. We definitely want to sit together, but after spending so much on the holiday in the first place the fact theyre asking for another. Thomsons cruise line thomson cruises was rebranded as marella cruises as part of the rebrand to tui in 2017. If youre carrying diving equipment and you show your diving certificate at checkin, thomson airways will give you an extra 5 kg approx. If so when you pre book seats you then need to log on to tc airlines website to add your api info and choose your seats. Plump for your perfect seat on the plane with select your seat. The thomson seat plan opens up 90 days before the return flight for pre booking seats.
Booking your flights early may also help as the flight is less likely to be full meaning there are more seats together. If youve purchased premium, extra leg or extra space seats, they can be chosen at any time after booking your holiday. When she came to do onine checkin thomson, they were not sat together. Thomson holiday airline seat confusion left us beside. Arrange your airport parking before you go and you can save time and money, and theres one less thing to worry about when you arrive at the airport. You can choose from standard seats, extra legroom seats or front row. Have just had an email asking me to register our passport details, all done and fine. The firms owner tui travel said it would only make an exception to the charge for parents travelling with their children. Just so you know, you can only prebook late checkout at selected hotels. How much are pre booked flight seats on charter and low.
Faqs essential information and frequently asked questions. Some of the flights and flightinclusive holidays on this website are financially protected by the atol scheme. How much to book extra legroom economy seats on your. All other seats are available to pre book from 35 days before departure.
You can choose your seats on our flights for a little extra. Plus, its included with premium club, extra legroom and extra space. May 19, 2012 my wife and i booked a package holiday in egypt at our local thomson agency in february. Pre booked seats outward flight to jamaica terrible, air conditioning dripped constantly down the back of seat, air steward laughed and said itll stop eventually. If youve splashed out on premium club, extra legroom or extra space seats, you can do this right away.
If you dont use our select your seat service, your seats will be automatically allocated to you when you check in online. Then reserve one of our new comfort seats now or get more comfort in an xl seat. Saying that, have been on holidays with my children for the last 6 years, have never paid extra to book seats and have always been allocated seats together. Book online, using tui airways reference code, at resort transfers. Extra legroom seats are not available to prebook until 14 days before departure. Phoned thomson was told tough these are together, no offer of refund jus told to read our terms and conditions, i am waiting. If you booked in store, you can pop into your local tui holiday store or call us on 1850 94 61 64 republic of ireland or 028 90 389 387 northern ireland. Hi we have never pre booked our seats and always been sat together 2 adults and two kids. Wasnt made aware of this at time of booking i have relatives who have booked onto the exact same flight and holiday through coop and again they werent made aware of this either.
If youve reserved premium seats, extra legroom seats or extra space seats, youll be able to access the seat map immediately after you book your holiday. How much are pre booked flight seats on charter and low cost. How much to buy extra legroom seats on planes jet2 holidays. For a flight from brussels to alicante departing on 2011 at 12 noon, it will be possible to reserve a seat at the earliest 30 days before the flight at 1. This annoys me always has that its another way of getting money out of us, and puts pressure on families, so i decided to keep track of the seats available in the weeks leading up to the holiday. If youre booking less than 90 days before you return, youll find a link to the seat map in your confirmation email. All the flightinclusive holidays on this website are financially protected by the atol scheme. Seats that are suitable for infants will be labelled with a baby icon. Hi been with thomson to cancun 17 times, to pre book seats pc or eco had always been 90days from return flight.
Book request seat now would you like to enjoy more leg room on your tui fly flight. Some tui 2020 holidays have previously been on sale however these are for the tui winter 20202021 brochures which cover dates up to april 2021. Having a problem with thomson and sitting together seats. Travel information help crystal ski ski holidays 20192020. You can either reserve your seats when youre booking your holiday, or you can add them later by contacting us. Did not bother to book seats on the way out got seat next to one another on a full 737. If you dont pre book, thomson airways may refuse to carry your equipment when you get to the airport. The infants carer must choose an infantfriendly seat to sit the baby on their lap for safety reasons. Youll get priority access to online checkin, letting you pick your spot from 90 days before your return flight over on flight extras. Jan 19, 2017 you can choose from standard seats, extra legroom seats or front row. Paul booked a holiday to cape verde through thomson with his partner.
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